How it all works
From raw data to fewer escheatments, the loop runs automatically. Your team oversees it.
customer_accounts.csv
Ingesting in your native format
STEP 1
Customer data flows in, in your native format.
Connect your existing data feed and Nutshell ingests it as-is, no reformatting, no new export process for your team to maintain.
Applying State Rules
California dormancy period
New York due-diligence window
Texas filing requirements
STEP 2
Dormancy rules apply per state, automatically.
Every state’s dormancy period and due-diligence window is built in and kept current, so accounts are evaluated against the right rules the moment they go quiet.
Account Flagged
18 days to deadline
Melissa Grant
Ohio · Balance $2,760
Ranked #1 of 14 at-risk accounts
STEP 3
At-risk accounts are identified and segmented by urgency and servicing needs.
Nutshell surfaces which accounts need attention first, ordered by how close they are to their filing deadline, not buried in a spreadsheet.
Retention email sent
to marcus.w@email.com
Delivered automatically
STEP 4
Multichannel outreach sent for you
Retention communications are sent on your behalf, via channels more affordable and effective than USPS alone.
Account Reactivated
Balance stays on your platform
$2,760 retained
STEP 5
If the owner reactivates, the balance stays with you.
A response before the deadline closes out the case. The account stays active on your platform and no filing is ever triggered.
Filing Submitted
State
California
Status
Due Diligence Complete
Handled end-to-end, no separate process for your team
STEP 6
If not, accounts advance to state due diligence and filing
Everything else keeps running. Just the unresolved account proceeds to state due diligence and escheatment, handled end-to-end.
Why switch to Nutshell
Recovery before the deadline
Revenue you keep
Relationships with every state
CAPABILITIES
Delivering what compliance actually requires
Nutshell handles the full compliance lifecycle — including:
Built on data you’ve already provided
If you use Nutshell for tax reporting and regulatory communications, escheatment runs on the same golden-copy data you already send.
Send your data once, in your native format. That single record unlocks tax reporting, regulated communications, and escheatment, without a separate integration, feed, or reconciliation for each one.
