Privacy Policy

Effective Date: August 21, 2024

1. Introduction.  
   At Nutshell Labs, we value your privacy and are committed to protecting any personal information that you may provide to us through our website. This Privacy Policy outlines how we collect, use, and safeguard the personal information of individuals who fill out forms on our website. By using our website, you agree to the terms of this Privacy Policy. As used in this Privacy Policy, “Services” refers collectively to the services provided by us.

   
   

2. Scope. 
   At times, we are acting as a “controller” (or a similar term under applicable law). In this context, we are collecting personal information from you for our own business purposes, such as when you are a visitor to our website, or for potential employment opportunities with us.  This privacy policy covers when we act as a controller.

   
   

   At other times, we are acting as a “processor” or “service provider” (or a similar term under applicable law) where we are processing personal information on behalf of another entity (typically our customer) in the provision of Services to that entity. We process your personal information for our legitimate interests and those of third parties, while applying appropriate safeguards that protect your privacy. When we are acting as a processor, our customer’s privacy policy governs the use of your personal information. 

3. Information We Collect. 
   When you fill out a form on our website, we may collect the following types of personal information:
   
   

   • Contact Information: Name, email address, phone number, and company name.

   • Job Title and Professional Information: Information related to your role, company, and industry.

   • Communication Preferences: Information on how you would like to be contacted by us.

   • Other Information: Any other information you choose to provide in the form’s open fields.

4. How We Use Your Information. 
   We use your personal information for the following business purposes:

   • Communication: To respond to your inquiries and provide you with the information or services you have requested.

   • Business Development: To understand your needs and interests better, allowing us to improve our services and offer tailored solutions.

   • Provision of Services: To provide you access to the Services under our contract with your service provider who is our customer.

   • Marketing: To send you information about our products, services, and industry updates that may be of interest to you. You can opt-out of receiving marketing communications at any time.

   • Compliance: To comply with any legal obligations or respond to lawful requests by public authorities.

5. Sharing Your Information. 
   We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

   • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

   • Legal Obligations: We may disclose your information when required by law, such as to comply with a subpoena, legal process, or similar legal obligation.

6. Data Security. 
   We take the security of your personal information seriously. While we implement a variety of security measures to maintain the safety of your personal information when you submit it through our website. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. If we become aware of a breach that affects the security of your personal information, we will provide you or our customer, as applicable, with notice as required by applicable law. In such an event, we may notify you electronically, in writing, by telephone or through another legally permitted method. 

   
   

7. Data Retention. 
   We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with appliable legal, tax or accounting requirements. When we no longer have a legitimate business need to process your personal information, we follow our data retention policy and either delete or anonymize your personal information, unless a different retention period is required by applicable law. If you wish to have your information removed from our records, please contact us using the information provided below.

   
   

8. Your Rights. 
   For instances in which we have collected your personal information as a controller, such as when you are a visitor to our website, you may have certain rights regarding your personal information depending on your location, including:

• Access: The right to request access to the personal information we hold about you, along with other information such as the purposes of the processing, the recipients or categories of recipients to whom the personal information has been or will be disclosed, the sources of the personal information, and the retention and transfers of personal information.

• Correction: The right to request that we correct or supplement any inaccurate or incomplete personal information we process about you. Note that we may keep historical information in our backup files as permitted by law.

• Deletion: The right to request that we delete certain personal information we have collected from you. If required by law, we will delete your personal information after receiving such a request; however, we may keep all or part of your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements. Our databases and other records may have residual personal data which will not be removed.

• Revocation of Consent: The right to revoke consent to processing (where such processing is based upon consent). Withdrawing your consent will not affect the lawfulness of the processing we conducted prior to your withdrawal

• Objection: The right to object to the processing of your personal information in certain circumstances.

• Data Portability. The right to request your personal information be provided to you in a portable, structured, commonly used and machine-readable format, as well as the right to transmit such personal information to another entity. 

• Right to Opt-Out of “Sale” or “Sharing” of Personal Information to Third Parties. The right for California residents to opt-out of the “sale”/“sharing” of their personal information, subject to certain exceptions.  

• Automated Processing. The right to object to a significant decision based solely on automated processing (i.e., without human intervention), including profiling, unless that decision is required or authorized by law.  

• Right of Non-Discrimination/Retaliation. We do not discriminate against individuals who exercise any of their rights described in this Privacy Statement, nor do we retaliate against individuals who exercise these rights.   

• Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send marketing materials, free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.

  
  

  To exercise these rights, please contact us using the details provided below.

  Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request. If you choose to assert any of these rights under applicable laws, we will respond as soon as reasonably practicable and within the time period prescribed by applicable law. In some cases, we may limit or deny your requests to access or delete your information.  This may occur because the law permits or requires us to do so, or if we are unable to adequately verify your identity.  If we are not able to provide the requested information or make the change you requested, you will be provided with the reasons for such decisions. Under local law, you may be entitled to lodge a complaint with your local data protection authority. 
  
  

  We may require use of your personal information to provide access to our website. Therefore, when you exercise your deletion right, in particular, you may lose access to certain aspects of our website that require your personal information. 

  if we are processing your personal information as a processor or service provider on behalf of any of our customers with which you have a direct relationship, please submit your request to them.

9. Children Under Thirteen. 
   We do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use our website.

   
   

10. Cookies and Tracking Technologies. 
    Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.

    
    

11. Third-Party Links.
    Our website may contain links to third-party websites solely as a convenience to you. We are not responsible for the privacy practices or content of these external sites. If you use those websites, you will leave this website. Your use of third-party websites is at your own risk and subject to their respective terms and policies, and we have no control over or responsibility for their privacy practices. We shall not be liable for any consequences arising from use of any third-party websites to which this website links. We encourage you to review the privacy policies of any third-party sites you visit for details about what information is collected and how it is used and/or disclosed prior to providing any personal information.

    
    

12. Updates to This Privacy Policy. 
    We may update this Privacy Policy from time to time to reflect changes in our technical developments, business practices or legal requirements. Any changes will be posted on this page with an updated effective date. If your consent or notice is required by applicable privacy laws, we will obtain your consent or provide notice, as applicable, to changes before the revised privacy policy applies to you. 

    
    

13. Nutshell Labs Contact Information. 

    If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, you can contact Nutshell Labs as follows: send an e-mail to us at info@nutshelllabs.io. Nutshell Labs is located at the following address:
    
    

    Nutshell Labs, Inc.
    721 23rd Street

    Santa Monica, CA 90402

    
    

    By implementing this Privacy Policy, Nutshell Labs is ensuring transparency and trust with individuals who provide personal information through your website.

    This Privacy Policy should be reviewed and updated periodically to remain compliant with evolving regulations and business practices.